Human help through the hospital journey
Hospital Care, Made Easier.
Klaimqu helps you find and connect with the right hospital, and supports every step along the way — including handling your insurance claim.
- Insurance claim support
- Personal assistance
- Partner hospitals
Partner Hospital Network, Coming Soon
We're putting together Klaimqu's partner hospital network. In the meantime, tell us what you need and our team will help right away.
How it works
From “I don't know where to start” To “everything is arranged.”
- 01
Tell us what you need
Answer a few simple questions about the care you're looking for.
- 02
We help present your options
The best hospital options, prepared for you right away.
- 03
Choose what works for you
Choose what fits best. The decision is entirely yours.
- 04
We help coordinate everything
Our team helps coordinate everything — from transportation and accommodation to your insurance claim.
- 05
We're with you until you're healthy again
We check in with you regularly, until your recovery is fully complete.
Why Klaimqu
A Little More Help Makes a Big Difference.
- Personal assistance
- Someone helps you navigate the hospital process instead of figuring everything out yourself.
- Hospital coordination
- We help coordinate your registration and communication with participating hospitals.
- Insurance claim support
- We help you manage your hospital insurance claim, from paperwork to coordination with the hospital.
- Partner privileges
- Participating hospitals may provide additional services to eligible Klaimqu members.
- Room upgrade
- Meal package for a companion
- Flight tickets for out-of-town patients
- Airport pickup service
- Ambulance pickup service
- And more
Benefits are provided subject to applicable terms and conditions.
Hospitals
Hospital Network, Coming Soon
We're preparing Klaimqu's partner hospital directory. In the meantime, tell us what you need and our team will help you find the right options directly.
Human support
We Care, Answer, and Guide You From Start to Finish.
Healthcare can be confusing. Klaimqu gives you someone you can talk to before and throughout your hospital journey.
Before you go
Talk through which hospital fits what you need, and what to prepare.
While you are there
Ask us about the next step whenever the process stops making sense.
After the visit
We make sure your insurance claim is properly taken care of, until everything is fully settled.
Membership
More Support Whenever You Need Hospital Care.
Klaimqu Membership
One membership for access to Klaimqu assistance, our partner hospital network, and a range of member-only benefits.
What's included
- Access to Klaimqu assistance
- Partner hospital access
- Member benefits
- Referral rewards
- Healthcare events & seminars
- Useful healthcare information
Launch Promotion
Regular price
For the first 2 years, through December 2026. After that, the regular membership fee is Rp199,000 per year.
Become a MemberGuides
Understand Your Healthcare Options
- 01
Choosing a Cardiology Hospital: What to Consider
The practical questions worth asking before you settle on where to go.
Read article → - 02
What to Prepare Before Your First Specialist Appointment
Records, referrals, and the details a specialist usually asks for first.
Read article → - 03
How Hospital Insurance Claims Generally Work
The usual path a claim takes, from admission through to settlement.
Read article → - 04
New Healthcare Technology Explained
Plain descriptions of newer procedures and equipment you may be offered.
Read article →
This content helps you navigate healthcare and prepare questions for your care team. Klaimqu does not provide medical diagnoses.
Questions
Answered Plainly, Before You Ask
Klaimqu is a human-assisted way to find the right hospital and coordinate your visit. Here is what that means in practice.
Still unsure about something? Send us your question and a team member will answer it directly.
You Don't Have to Navigate Hospital Care Alone.
Tell us what you need and Klaimqu will help you understand the next step.
Prefer to talk? Chat with Klaimqu